Resident Host
Synced are looking for a Resident Host / Community & Events Associate to be the friendly face of a seriously impressive residential building in North London. This is more than just a customer service role – it’s about creating a real sense of community and ensuring residents feel at home.
You may currently be working as a Customer Service Advisor, Community Associate, Resident Host, Resident Services Advisor, Front of House, Receptionist or in a similar customer services role – whatever your title, what really matters is your people-first attitude and ability to provide an exceptional experience.
- Location:
- Wembley
- Contract:
- Permanent
- Salary:
- £38k
What’s required…
Resident Host / Community & Events Associate – Residential Living
North London
Up to £38k per annum
Outline duties:
Being the first point of contact for residents – providing a warm welcome and ensuring they have the best possible experience.
Building strong relationships with residents and creating a true sense of community.
Managing social media channels for the building.
Supporting sales & marketing – conducting site tours, handling leasing & renewals, and promoting memberships.
Overseeing building administration – including tenancy & lease documentation.
Coordinating maintenance requests and liaising with contractors.
Organising events to enhance resident engagement.
What We’re Looking For:
A real people person – warm, friendly, and approachable.
Customer service obsessed – you love delivering great experiences.
Highly organised – able to juggle multiple tasks in a fast-paced environment.
Great communication skills – both in person and online.
Experience in a customer-facing role – hospitality, PBSA, BTR, CoLiving, coworking, or similar industries are all transferable.
Why Join Us?
Be part of an exciting and growing company in the CoLiving / BTR sector.
Work in a dynamic and social environment with a real sense of community.
Opportunities for career growth and development.
If you’re looking for a role where you can make a real impact, build connections, and grow your career, we’d love to hear from you.
To be considered for and be successful in this role you will need to be a team player with a willingness to adapt and grow with the business who thrives in a fast-paced environment.
Synced are acting as an external talent partner.
Any questions? We’re here to help.
